Vellix Assist For Gorgias
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Overview
Vellix Assist for Gorgias is an AI-powered writing assistant that helps customer support agents create better, on-brand responses faster. Skip CSAT dips from auto-generated replies while maintaining complete control over your messaging.
Key Features:
• Real-time AI spell checking and grammar suggestions
• Clear diff view showing exactly what changed
• One-click composer replacement in Gorgias
• Bring your own OpenAI or Anthropic API key (no per-message fees)
• Built-in metrics and usage tracking
• Automatic PII redaction for security
• Professional, enterprise-grade interface
Perfect for support teams who want to improve response quality without sacrificing speed or brand voice. Agents stay in control while getting intelligent writing assistance.
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