Novelvox Smart Cti Connec

👥 26 users

📦 v3.2

💾 92.56KiB

📅 2025-09-23

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Overview

Make customer service agents more productive and customer interactions more delightful with HubSpot Smart CTI Connector. Free up your agents from manually fetching caller information from HubSpot
CRM during live interactions. Connect your existing phone systems with HubSpot to equip agents with key call controls and valuable caller information on a single, integrated interface - powered by HubSpot Smart CTI Connector.

Key Features:
-Embedded call and Agent states
-Integrated call disposition/wrap-up/notes
-CRM screen pop
-Click to Dial
-Automated Call Logging

Additional Integrations -
-Custom screen pop workflows
-Supervisor monitoring capabilities within the CTI gadget
-Agent Dashboard
-Case Management]

Privacy Practices

✓ Not being sold to third parties, outside of the approved use cases

✓ Not being used or transferred for purposes that are unrelated to the item's core functionality

✓ Not being used or transferred to determine creditworthiness or for lending purposes

🔐 Security Analysis

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