Overview
Name: Gong-IT
Summary: Real-time Zendesk ticket monitor for the Support team with desktop alerts, sound notifications, and status tracking.
Description:
Stay on top of your Zendesk queue without leaving your current tab. > Navina Support 2026 is a dedicated productivity tool designed for high-efficiency support workflows. It connects directly to your Zendesk views to provide instant visibility into your ticket volume and status updates. Key Features:
Real-time Dashboard: View Status, ID, Priority, and Ticket Details in a clean, scrollable grid.
Live Badge Count: See the total number of open tickets directly on the extension icon in your Chrome toolbar.
Desktop & Sound Alerts: Receive instant notifications and audio cues for new tickets or customer comments.
Dynamic View Switching: Easily toggle between different Zendesk views (New, Open, Pending) directly from the footer.
One-Click Access: Click any ticket row to jump directly to the agent workspace in a new tab.
Note: This extension requires an active Zendesk login
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🔐 Security Analysis
This extension hasn't been security-scanned yet.