Contact Center Call Notif
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Overview
Contact Center - Call Notification Extension
This extension enhances the Contact Center web application (contact-center.greensoft.mn) with the following features:
🔔 Incoming Call Notifications
- Receive desktop notifications when calls arrive
- Never miss an important call, even when the browser tab is in the background
🎵 Ringtone Alerts
- Play ringtone sound for incoming calls
- Adjustable volume settings
- Works even when browser audio is restricted
📞 Call Management
- Click notification to quickly switch to the Contact Center tab
- Automatic notification dismissal when call ends
⚙️ Easy Configuration
- Simple popup interface for settings
- Test ringtone functionality
- Volume control
This extension is designed for Contact Center operators and support agents to improve their call handling efficiency.
Note: This extension only works with the Contact Center platform (contact-center.greensoft.mn).
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