Just Fix It: Chrome Crashes when Playing YouTube Videos [w/ subs]



00:00:00 – hello everybody and welcome to just fix
00:00:03 – it where I fix the problem with no fluff
00:00:05 – for extra intro excluding this one of
00:00:07 – course
00:00:08 – so let's get right into it this video's
00:00:10 – three main parts and the time stamps for
00:00:12 – each part are below so if you just want
00:00:14 – to skip this part you know skip to what
00:00:16 – you're most interested or what you want
00:00:18 – and my skip migrating voice i completely
00:00:20 – understand i would do the same thing so
00:00:23 – first the three parts are first is a
00:00:25 – rundown of what the problem was for me
00:00:27 – and this is so you guys can determine if
00:00:29 – this video is for you or if you should
00:00:31 – go elsewhere find another type of video
00:00:34 – not everything i say we'll probably
00:00:36 – solve your problem but hopefully it will
00:00:37 – the second part is how i fix the issue
00:00:40 – and the last part or you know other ways
00:00:42 – to fix it if it doesn't work for you i
00:00:44 – found some pretty good other ways from a
00:00:46 – website which the link for that is also
00:00:48 – down below but let's just get right into
00:00:51 – it with the rundown of what the problem
00:00:53 – was for me so you know if this is for
00:00:55 – you so I had a problem that came on
00:00:58 – pretty suddenly youtube would suddenly
00:01:00 – crash every time i tried to play youtube
00:01:02 – videos on chrome so every time i tried
00:01:04 – to open a video or in the middle of a
00:01:07 – video it would freeze with the audio
00:01:09 – still playing in the background but my
00:01:11 – computer would eventually tell me that
00:01:13 – it wasn't responding and I would
00:01:14 – eventually have to close it so i would
00:01:17 – close chrome and try to open again only
00:01:19 – to get a white screen of death I
00:01:21 – couldn't even get to normal google
00:01:22 – search couldn't I couldn't do anything
00:01:24 – so i would have to restart my computer
00:01:26 – in order to even open chrome again
00:01:29 – however all the other websites like
00:01:30 – Facebook Twitter and normal google
00:01:32 – search to work fine after i restarted my
00:01:35 – computer but if I tried anything with
00:01:37 – YouTube again it would just not agree
00:01:39 – with me completely shut down so just to
00:01:42 – get right into how i fix the problem if
00:01:45 – you look on the screen I have the link
00:01:48 – for an adobe flash player download it
00:01:50 – appears that it appeared that my adobe
00:01:52 – flash player plug-in didn't exist on my
00:01:54 – computer and just I couldn't even find
00:01:58 – it in the control panel or maybe yours
00:02:00 – is an updated that could be your problem
00:02:01 – as well but i have the link for this
00:02:03 – download of blow all you have to do is
00:02:05 – really update or download the latest
00:02:07 – version of adobe flash player so once
00:02:10 – again the link is below you click
00:02:12 – install now
00:02:13 – all you know installs that you don't
00:02:16 – really need to go through the whole
00:02:17 – process
00:02:19 – you just need to follow the steps listed
00:02:21 – below clicking the flash plugin
00:02:23 – installed etc you guys get the idea but
00:02:27 – just to make sure it worked
00:02:28 – make sure you go to your chrome plugins
00:02:31 – and you can follow this link that i have
00:02:33 – listed on the screen also in this
00:02:35 – description below but make sure that
00:02:37 – adobe flash player is checked as always
00:02:41 – allowed to run and this will hopefully
00:02:43 – fix your problem as it fix the problem
00:02:45 – for me but if this does not work for you
00:02:48 – i do have for other ways to fix the
00:02:51 – problem that i found from a website but
00:02:55 – it is the same website that fix the
00:02:57 – problem so i'm pretty sure that these
00:02:58 – ways are reliable or there possibly
00:03:02 – reliable on the first and the most
00:03:04 – common was to either you know restart
00:03:06 – your computer or reinstall chrome
00:03:08 – completely I did those both and they did
00:03:11 – not work i'm pretty sure you guys know
00:03:13 – how to restart your computer but if you
00:03:14 – don't know how to uninstall something
00:03:16 – from your control panel you can type in
00:03:19 – control panel here go to uninstall a
00:03:22 – program you can type in chrome you
00:03:25 – should find it i can't spell wonderful
00:03:27 – right here there's chrome you double
00:03:30 – click it it'll ask you to uninstall it
00:03:31 – and you want install it pretty
00:03:33 – straightforward
00:03:34 – I wouldn't suggest it didn't work for me
00:03:36 – but if trying anything will work
00:03:39 – go ahead and do it another common fix
00:03:42 – suggested on multiple websites not just
00:03:44 – the 1i found was to clear your cache
00:03:46 – cookies and browser history so in order
00:03:49 – to do that you go to settings you go to
00:03:53 – history click on history and you see the
00:03:56 – clear browsing data right here and you
00:03:59 – go and you go to the beginning of time
00:04:01 – you want to read everything browsing
00:04:03 – history download history cookies cached
00:04:06 – images and files just clear everything
00:04:09 – out
00:04:09 – close it again maybe restart your
00:04:11 – computer but i think just clearing it
00:04:13 – should do the job and see if that works
00:04:15 – then third and third suggestion is if
00:04:21 – you had a block this may cause an issue
00:04:23 – so uninstalling a block from your
00:04:25 – computer you should go too
00:04:27 – settings once again we're already in
00:04:29 – settings but you click the extensions
00:04:31 – portion and if you have adblock look for
00:04:34 – it here and if it's here you click the
00:04:35 – trash can and you get rid of it and then
00:04:37 – try it again see if that works see if
00:04:39 – getting rid of adblock will work for you
00:04:41 – on the final suggestion is a little out
00:04:43 – of my reach in terms of knowledge on the
00:04:46 – subject but it says to switch off your
00:04:49 – hardware accelerator and apparently this
00:04:52 – is great for video games hardware
00:04:54 – accelerators are great for video games
00:04:55 – but it might create some compatibility
00:04:57 – problems with you too
00:04:59 – so you should disable your hardware
00:05:01 – video acceleration settings and then try
00:05:03 – again i'm not experienced with that but
00:05:05 – I left a link below that does a pretty
00:05:07 – good job explaining on how to do so how
00:05:09 – to disable or reduce your hardware
00:05:12 – acceleration in windows 7 and 8 i'm not
00:05:15 – sure if it works for 10 but you guys can
00:05:17 – give it a try if none of these other
00:05:18 – solutions are working for you so that
00:05:21 – you guys have it those were my solutions
00:05:24 – to the YouTube crashing chrome problem
00:05:27 – whatever you'd like to call it the adobe
00:05:29 – flash player problem i'd like to call it
00:05:31 – i'll let me know if my solution helps
00:05:34 – you guys out or if you guys have another
00:05:36 – suggestion on how to fix it please feel
00:05:38 – free to leave it in the comments below
00:05:39 – this video is here for you guys and to
00:05:42 – help hopefully avoid the stress that I
00:05:44 – had when I was trying to fix this issue
00:05:46 – also i have these sources for everything
00:05:50 – that i mentioned in the video they're
00:05:52 – all once again in the description below
00:05:53 – so you guys can feel free to sift
00:05:56 – through all those websites that i have
00:05:58 – you know listed below and hopefully if
00:06:00 – if my problems if my solutions didn't
00:06:02 – help you fix the problems hopefully
00:06:04 – these links might lead you to somewhere
00:06:05 – else or might help you figure out the
00:06:07 – problem on your own
00:06:09 – thank you guys so much for watching my
00:06:11 – video please give it a thumbs up it if
00:06:13 – this helped you at all if this helped
00:06:15 – you fix the problem i would really
00:06:16 – appreciate it and i hope to just fix
00:06:19 – things for you guys in the future


Video Url:
http://youtu.be/Unh2eJyZHKY

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